53 Rickeshea Todd, Ed.D. Dr. Rickeshea Todd (Educational Leadership, '22) is a Freelance Student Counselor. Emotional intelligence (EI), refers to the capacity to perceive, interpret, regulate, and utilize emotional information in oneself and others to guide thought and behavior.1 EI encompasses verbal and nonverbal elements of emotional processing, including the regulation of affective states and navigation of complex interpersonal dynamics. Goleman articulated a five-domain model of EI comprising self-awareness, self-regulation, intrinsic motivation, empathy, and social skills—constructs that are central to modern understanding of emotionally intelligent leadership.2 Effective leadership, particularly in emotionally intensive environment of education, requires not only technical skill but also the capacity to manage interpersonal relationships and affective stressors.3 Recent studies found a positive association between EI and leadership effectiveness, concluding that emotionally intelligent leaders show better performance in conflict resolution, team cohesion, and general organizational outcomes.4 The theoretical underpinnings of EI generally distinguish between personal competence, self-regulatory and intrapersonal awareness, and social competence, which pertains to interpreting and engaging with others’ emotions.5 While once viewed as a fixed trait, current research underscores EI’s developmental potential through targeted learning and reflective practice.6 The Relationship Between Servant Leadership, Emotional Intelligence, Burnout, and the Intent to Quit in Education Professionals
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